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Refund Policy


We want our customers to be happy and satisfied with their purchase. 

If within 7 days you are not satisfied with your purchase from The Vapor Shack, LLC you can contact us to arrange 

for a return minus the shipping and handling charges. 

All returns must be in excellent condition and contain all original product packaging and accessories. 

We cannot accept returns on E-liquids, Tips, Cartomizers, Batteries, Tanks, or Atomizers. If you purchased a full kit, 

we cannot accept returns on these extra items. This part of your order will be deducted from the purchase price. 

If you are returning an item, please contact us first by clicking on the Contact Us link at the top of this page for 


Returns without first contacting us will be rejected and shipped back..

Merchandise on Clearance or Special Price at time of return will be refunded at the clearance price. 

Sorry, but shipping charges will not be refunded.